1. Scope
This Privacy Policy explains how OrbiterAgent collects, uses, discloses, and protects information when you use SipSonar, its related website, customer support, and other services that link to this policy.
SipSonar may use approximate or precise location, when you allow it, to show relevant nearby venues, specials, and events.
2. Information we may collect
Depending on how you use SipSonar, we may collect:
- Information you provide, such as account details, support messages, preferences, prompts, photos, or other content submitted through the app.
- Technical and usage information, such as device type, operating system, app version, diagnostic events, crash data, and interactions with features.
- Purchase and subscription status supplied by Apple or another payment provider. We do not receive your full payment-card number.
- Location information only when a feature requires it and you grant the relevant device permission.
3. How we use information
- Provide, personalize, maintain, and improve the app.
- Process requests, subscriptions, and customer support.
- Monitor reliability, prevent abuse, and protect the security of users and services.
- Comply with legal obligations and enforce our agreements.
4. How information is shared
We may share limited information with vendors that provide hosting, analytics, artificial-intelligence processing, customer support, authentication, or payment services on our behalf. They may use it only to perform those services under their agreements with us. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or sale of assets.
OrbiterAgent does not sell personal information for money.
5. Retention and security
We keep information only as long as reasonably necessary for the purposes described here, including providing the service, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
6. Your choices and rights
You can manage device permissions in your operating-system settings and may contact us to request access, correction, or deletion of personal information. Some information may be retained when required by law or necessary for legitimate business purposes. Depending on where you live, additional privacy rights may apply.
7. Children's privacy
SipSonar is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
8. International use
Information may be processed in the United States and other countries where our service providers operate. Those locations may have data protection laws different from those in your jurisdiction.
9. Changes to this policy
We may update this policy as the product or law changes. The revised version will be posted at this permanent URL with a new effective date. Material changes may also be communicated in the app or by another appropriate method.
10. Contact
For privacy questions or requests, email privacy@orbiteragent.com. For product support, email support@orbiteragent.com.